Privacy notice

GuarantCo Ltd Privacy Notice

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

GuarantCo Ltd (“GuarantCo”) respects your right to privacy. We, through our manager GuarantCo Management Company Limited, collect, use and are responsible for certain personal information about you. When we do so we are regulated under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. GuarantCo is the data controller of that personal information for the purposes of those laws. If you have any requests concerning your personal data or any queries with regard to these practices, please contact GuarantCo using the contact details below.


The personal information we collect and use

What we collect from you

You do not have to give any personal information or data. We only collect personal information or data that is voluntarily supplied. By way of example, you may wish to provide personal information for the purposes of:

  • Applying for a job
  • Requesting funding
  • Subscribing to any marketing initiatives
  • Filming
  • “kyc” know your customer due diligence


Information supplied by you for such purposes may include names, e-mail addresses and any other additional information that you may choose to supply.

What we collect from other sources

  • Information your organisation or its affiliated entities may provide about you (e.g. your company may give us your contact details in the course of our business relationship with them or we may be given know-your-customer (“KYC”) information which includes references to you)
  • Information from any background checks or other information we may obtain from a third party (including Companies House or other statutory or regulatory agencies)
  • In relation to KYC and due diligence


We collect information on your use of our website by using cookies or other tracking technologies. Some other companies also collect certain information on you when you use our website, such as Google Analytics. For more information please see our Cookie Policy.


How we use your personal information

We will use the Personal Data we collect for the purposes for which such information was collected including:

  • To reply to you in relation to a request for contact/funding
  • To assist us in making an investment decision on your transaction
  • For KYC and due diligence purposes
  • Marketing
  • Ongoing monitoring of our transactions
  • For recruitment purposes
  • To fulfil a legal obligation
  • To compile anonymous statistical analysis

Who we share your personal information with

We may share the Personal Data we collect with:

  • Our affiliated and associated companies for the purposes of the provision of services by GuarantCo to you
  • Other companies in the Private Infrastructure Development Group and our Owners for the purposes of internal reporting and developing project opportunities
  • Third party service providers who provide services or perform functions on our behalf. These service providers include:
    • IT service providers (e-mail, hosting and IT systems)
    • IT developers (where they are working on projects of relevance to you)
    • Telecoms providers
    • Storage and systems providers (e.g. remote document management and storage)
    • Travel, hotel and transportation companies (where we arrange travel or accommodation for you)
    • Film and media organisations (e.g. for filming purposes)
    • Background checking providers
    • Companies House and other statutory or regulatory agencies


Some recipients may be based outside the United Kingdom. For further information including on how we safeguard your personal data when this occurs, see section 7: ‘Transfer of your information out of the UK’. We will share personal information with law enforcement or other authorities if required by applicable law. We will not share your personal information with any other third party for any purpose except the purpose it was provided for.


Whether information has to be provided by you, and if so why

We require you to provide Personal Data to allow us to respond to a request for funding or contact. We will inform you at the point of collecting such Personal Data from you, whether you are required to provide the information to us.


How long your personal information will be kept

We shall only keep your Personal Data for as long as is necessary, for example:

  • During the recruitment process – afterwards we will delete it in accordance with retention policy
  • Whilst we have an ongoing relationship and, thereafter, for up to the legal limitation period
  • We shall review the direct marketing databases annually with the purpose of removing any out of date Personal Data. You are able to unsubscribe from these direct marketing initiatives at any time (see section 8)
  • For the period we are required to retain this information by applicable English law (i.e. tax records must be kept for six years)


At the end of such period we shall securely delete the information which is no longer required.


How long your personal information will be kept

We rely on the following lawful bases on which we collect and use your Personal Data, in certain cases more than one may apply:

  • Legitimate business interests including:
  • Intra-group administrative transfers
  • A relevant and appropriate relationship with you
  • Processing requests for contact/funding
  • A contractual relationship where the processing is necessary under a contract or because specific steps must be taken before entering into a contract (i.e. know-your-customer and due diligence processes)
  • Consent (where we choose to obtain it, e.g. for filming)
  • A legal obligation (i.e. the processing is necessary to comply with the law)

Transfer of your information out of the UK

We may transfer your Personal Data to the following countries which are located outside the United Kingdom as certain GuarantCo Management Company Limited personnel and those of its and GuarantCo’s affiliates are based there, including:

  • Kenya
  • Singapore
  • Mauritius
  • The Netherlands


Countries outside the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.


In cases where we need to transfer personal data outside of the UK, we will comply with applicable UK laws designed to ensure the privacy of your personal data.


Under data protection laws, we can only transfer your personal data to a country outside the UK where:

  • in the case of transfers subject to UK data protection law, the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR.
  • there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or
  • a specific exception applies under relevant data protection law.


Where we transfer your personal data outside the UK we do so on the basis of an adequacy regulation or (where such is not available) pursuant to legally-approved standard data protection clauses recognised or issued further to Article 46(2) of the UK GDPR. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time we will not transfer your personal data outside the UK unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law.


Any changes to the destinations to which we send personal data or in the transfer mechanisms we use to transfer personal data internationally will be notified to you in accordance with the section on ‘Change to this privacy notice’ below.

For further information about such transfers and the safeguards we employ, including to obtain a copy of our standard data protection clauses, please contact us (see ‘How to contact us’ below).


Your rights

You generally have a number of important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your Personal Data
  • Access to your Personal Data and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of Personal Data concerning you in certain situations
  • Receive the Personal Data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit such data to a third party in certain situations
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your Personal Data Otherwise restrict our processing of your Personal Data in certain circumstances


For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on  individuals rights under the General Data Protection Regulation. If you would like to exercise any of those rights, please contact us using the contact details given in section 12 below with details of your request.


Keeping your personal information secure

We have appropriate security measures in place to prevent Personal Data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your Personal Data will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach, where we are legally required to do so.



How to complain

We hope that we can resolve any query or concern you raise about our use of your Personal Data directly by sending an email to Alternatively, you may report any concerns to, and have the right to lodge a complaint with, the supervisory authority in the UK, the Information Commissioner, who may be contacted at or telephone: 0303 123 1113.


How to contact us

This privacy notice was published on January 2019 and updated in June 2021. We may change this privacy notice from time to time, when we do we will inform you via email.



Changes to this privacy notice

Please contact us if you have any questions about this privacy notice or the information we hold about you. If you wish to contact us, please send an email to


Cookies policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.


Cookie notice